Are you strong in customer contact, do you keep an overview in order processes and do you get energy from an international webshop environment? In this varied role…
About the job
Are you strong in customer contact, do you keep an overview in order processes and do you get energy from an international webshop environment? In this varied role you make sure customers across Europe get the best possible service. You process orders, monitor deliveries, advise customers on products and are an important link between customers, logistics and the webshop. You also actively think along about improvements to daily processes. You work 40 hours per week and can count on a salary between € 3,000 and € 3,600 gross per month, depending on your experience.
What will you do?
Processing, checking and following up webshop orders for customers within Europe
Ensuring correct shipping, invoicing and payment handling
Answering customer questions by email and phone
Advising customers on products, models and sizing
Supporting the webshop and thinking along on process improvements
Working with international colleagues and internal departments
Do you want to combine your customer-focused attitude with your interest in sport and e-commerce? Then apply quickly!
What we ask
You have experience in customer service, order processing or e-commerce
Excellent command of Dutch and English, German is a plus!
You have an affinity with sport and put the customer experience first
What we offer
A suitable salary between € 3,000 and € 3,600 gross per month, depending on age and experience
A full-time position of 40 hours per week
Working hours from 08:30 to 17:00
25 holiday days
Directly on contract with the employer!
Travel allowance of € 0.21 per km
One catered lunch per week
A staff outing every quarter
Collective pension scheme
8% holiday allowance
About the employer
This organisation is at the top of the market when it comes to footwear in the cycling industry. It is a compact, international company with an informal atmosphere and short lines of communication. Worldwide there are around 100 employees, 10 of whom are at the head office in the Netherlands.
From the Netherlands, the team keeps in touch with the whole of Europe, keeping lines short to ensure efficient communication.
How to apply
This vacancy is offered by APS Personeelservices, the personal temp and recruitment agency from the Eindhoven region. Fill in the form below: your application goes straight to the consultant who knows the employer.